The Lean Practitioner's Handbook bridges the gap between the tools and concepts of Lean and the practical use of the tools. It offers a practical, easily accessible resource for anyone preparing for,
For mentors, coaches, their clients, and those who develop mentoring and coaching programs in organizations, Brockbank, a learning and development consultant who lectures at City U. in the UK, and McG
Why do we love certain brands - the ones that feel like ours - and passionately or indifferently reject the rest? What do our brands say about us? And why do we feel so compelled to use digital brands
Leading Through Leaders: Driving Strategy, Execution and Change will help readers improve business results by overcoming the challenges of uncertainty, complexity, imperfect decision-making and commun
Although marketing is a well-used and pervasive discipline, there are several issues that often go unaddressed or are unrealized by those in the profession. Written by marketing specialist David Hood
Marketing for SMEs is inspired and driven by the E.U, initiative futureSME and specifically is a response to the fact that the majority (surprisingly) of the main SME challenges relate directly to mar
Noting the challenge for twenty-first century leaders to be agile, flexible, inclusive, and resilient while managing their own health and happiness, Grey, who has a background in law and human resourc
Stress at work is rising year on year, long hours are becoming the norm and presenteeism is increasing across all industries. This is not only having a detrimental effect on employee health, happiness
According to many reports, the physical retail experience is in crisis as more and more consumers shift to internet shopping. Despite this, the majority of global purchases still happen offline, from
Improve Your Communication Skills is your practical guide to effective communication in business. This fully updated 5th edition now features a handy self-assessment tool to help you profile your own
A Business Continuity Management System (BCMS) is a management framework that creates controls to address risks and measure an organization's ability to manage disruptions. The International Standard,
How to Organize Yourself will help you to dramatically improve the way you work. With great tips on how to determine your goals, prioritize your tasks and manage your time, it also includes practical
Develop Your Presentation Skills offers step-by-step advice to prepare effectively and nail that presentation. Going beyond just handling nerves and presenting slides, this quick and easy guide provid
What if we have been wrong about learning? Learning may have more in common with marketing than we thought. Looking at marketing and learning's common root, How People Learn shows L&D professional
Business decisions are too often based on fads, fashions, hunches and the success stories of famous CEOs. Making decisions in this way without properly assessing the business needs, capabilities and r
Getting to grips with artificial intelligence (AI) and the way it's changing the world of work is essential for HR professionals. From using natural language processing to ensure job adverts are free
Now in its 49th edition, British Qualifications 2019 is the definitive one-volume guide to every qualification on offer in the United Kingdom. With an equal focus on both academic and professional voc
Today's managers often find themselves tackling personnel issues with very little training. Managing to Manage aims to give them the essentials to cope with the core demands of people management when
Performance management schemes have become increasingly popular in companies of all types around the world; proving to be highly effective when managed properly. From developing internal communication
Essentials of Advertising will offer a succinct, up-to-date and user-friendly introduction to the discipline of advertising. Clear and engaging, this text will allow the reader to understand the full
