Getting It Done was written for those who have answered the call to public service. Now, in this revised edition, the editors of IBM s Center for The Business of Government series have assembled a com
The Operator's Manual for the New Administration explains how government works and how to make it work to advance policy goals and objectives. Bringing decades of experience in government administrati
The Operator's Manual for the New Administration explains how government works and how to make it work to advance policy goals and objectives. Bringing decades of experience in government administrati