During the last decade Ecotourism was seen as a concept that was situated at the centre of tourism?s new research paradigm, reflected by the search for new forms of tourism products. These days, with
Quality and Customer Satisfaction in Tourism: a critical approach links two of the most important concepts in the tourism industry worldwide today. It not only covers quality management techniques but
The Globalization of Tourism & Hospitality is an innovative textbook that provides a fresh insight into the strategic rationale behind the globalization of the tourism & hospitality industry.
