Conversation is a crucial part of everything we do. It influences our well-being—a good conversation can leave us ready for anything, a bad one can ruin our whole day. But most of us are unaware of th
Conversation is a crucial part of everything we do. It influences our well-being—a good conversation can leave us ready for anything, a bad one can ruin our whole day. But most of us are unaware of th
Conversations can be critical and destructive, or they can be generative and productive. This book shows how to guarantee your conversations will help people, organizations, and communities flourish.C