This book is inteneded to help students and professionals become more aware of group decision making processes and how each member contributes to it to make better quality decisions.
Today stakeholders demand accountability from government and nongovernmental human service organizations. Performance measurement has become the major method of performance accountability. So how ca
This thoroughly revised edition of the best-selling book Conducting Needs Assessment offers a brief, how-to guide that demystifies the process of planning a community intervention by helping both stud
This is an excellent guide to conducting oral history research. Ruth Martin defines oral history and introduces readers to its basic principles and methodologies. She then provides step-by-step guidel
This highly practical guide for both experienced and novice professionals and students reveals the steps involved in the crucial first meeting with a client. The authors approach the task of an initia
