In most IT system development processes, the identification or elicitation of user requirements is recognized as a key building block. In practice, the identification of user needs and wants is a chal
The mobile communications market in developing countries is growing at a rapid rate. This is evident in the rapid spread of mobile broadband cellular networks such as 3G. 4G is also being deployed in
The huge potential in future connected services hinges on the precondition that privacy and security needs are dealt with in order for new services to be accepted. This issue is appearing increasingly
