Manufacturing and service related businesses are heavily dependent on office and administrative processes, which can add up to 60 percent to all the costs associated with meeting customer demand. Appl
The Top Performer's Guide to Speeches and Presentations helps businesspeople master that most daunting of workplace challenges-addressing a group of coworkers, clients or customers.
Wouldn't it be nice if dinner could be ready when you are? It can be with a slow cooker and one of the 120 delicious recipes from Semi-Homemade Slow Cooking 2. Keeping to her formula of simple and qui
The shop floor is not the only business space amenable to kaizen events. Most front offices, back offices, and even the nice corner offices with the carpeting and windows could probably use some re-th
Success is an art form that few can master. Here, Sun Tzu's ancient principles of war, reinterpreted for the modern businessperson, offer the skills to gain an advantage and achieve success on the co
This simple and clear guide to lecturing is an example-based account of effective strategies for exciting and successful lectures for academic and business lecturers. From the lecturing mindset, combating fear and nervousness, to lecturing tricks and tactics, this book discusses a wide array of practical ideas that may surprise and help even the most experienced public speakers and lecturers. The author provides unique insights into lecturing for twenty-first century audiences, based on his academic and non-academic lecturing experiences at the University of Toronto and Stanford University; experiences which have resulted in numerous institutional, provincial, and international teaching and lecturing awards. Further resources for this title, including lecture slides and videos of presentations and lectures, are available online from www.cambridge.org/9780521876100.
This book gives instruction on how to use an encoder product ?on the job? in a medical office setting. While there is discussion of how to code manually, the focus is on the use of encoder software.
Scott (organization, U. of St. Andrews, Fife, UK), Rundall (organized health systems, U. of California, Berkeley), Vogt (Kaiser Permanente Center for Health Research, Hawaii) and Hsu (physician scient
JasperForge.org is the open source development portal for the JasperSoft Business Intelligence Suite, the JasperSoft Business Intelligence solution that delivers comprehensive tools for data access, d
The global shift toward delivering services online requires organizations to evolve from using traditional paper files and storage to more modern electronic methods. There has however been very little
Don't lose them at 'hello! Some people have the ability to start a conversation and immediately draw people in, while others -- perhaps even those with more valuable things to say --
Shiba and Walden have significantly revised their classic, A New American TQM. With new methodologies and case studies, this work is one of the most comprehensive studies of management theory and busi
Learn the basics of physician-based medical billing with Medical Billing 101. Clear and practical guidelines introduce you to the job responsibilities and basic processes comprising the medical billi
"Just imagine being completely denied any feedback whatsoever -- no guidance, no praise, and no constructive criticism for the things you do. If you received no input at all, how much initiative would
Offers an easy-to-implement solution to a problem--e-mail and information overload--that plagues millions of people Draws on the authors' extensive experience working with major corporate clients Incl
Thoroughly updated for its Second Edition, this comprehensive reference provides clear, practical guidelines on documenting patient care in all nursing practice settings, the leading clinical special
Business English: Writing for the Global Workplace includes all of the essentials of a traditional Business English text and more: its unique approach enhances its value for your students. 1. Studen
Student Achievement Series: Fundamentals of Contemporary Business Communication is an innovative textbook program developed in partnership with professors and students to meet the learning, study, and
