Award-winning news anchor Suzanne Bates’s popular guide to business communication is now in paperback During her 20 years in broadcasting, Suzanne Bates conducted more than 10,000 interviews with bu
Ask the questions-and get the sale. As a salesperson your product knowledge is extensive, but that's not enough. If you fail to ask the right questions-the ones that uncover a customer's real needs-yo
When hospitals began implementing their electronic medical records/electronic health records systems (EMR/HER) the pharmaceutical companies that were conducting clinical trials at those hospitals want
Every time you communicate, you're doing it for a reason: you want someone to understand something, do something, or change something. You're trying to make a point. But the only way to make a point i
Get to the Point!Sharpen Your Message and Make Your Words Matter Every time you communicate, you're doing it for a reason. You want someone to understand something, do something, or change something.
Make email work for you, not against you. The guidelines and techniques in this book will make that happen. Author is widely published and a leading teaching specialist.Book provides easy to follow me
In Own Any Occasion: Mastering the Art of Speaking and Presenting, renowned speaker and educator Erik Palmer taps into his vast experience to simplify the process of extraordinary speaking. Palmer off
Through ongoing research into students' workflows and preferences, COMM5 from 4LTR Press combines an easy-reference, paperback textbook with Chapter Review Cards and an innovative online experience--a
Through ongoing research into students' workflows and preferences, SPEAK4 from 4LTR Press combines an easy-reference, paperback textbook with Chapter Review Cards and an innovative online experience--
An invaluable road map to effective communication that will empower health professionals to deliver the highest quality care—from the American Academy on Communication in HealthcareNothing impacts hea
This book provides students and professionals with practical answers to important career and communication questions, helping them to communicate successfully in a business setting. Communication expe
Most everyone has something they are passionate about. But without the ability to actually effect change... things just stay the same. In order to truly inspire change, we need to be able to effective
Most everyone has something they are passionate about. But without the ability to actually effect change... things just stay the same. In order to truly inspire change, we need to be able to effective
Have you ever felt like you're talking, but nobody is listening? Renowned five timeTED speaker and author Julian Treasure reveals how to speak so that people listen– and how to listen so that people f
Globalisation influences every aspect of post-modern social reality. However, little empirical research has considered how globalisation affects people’s perception of their national attachments. This
