The Six Sigma Handbook ─ A Complete Guide for Green Belts, Black Belts, and Managers at All Levels
商品資訊
商品簡介
This fully revised bestseller integrates Lean methodologies and certification coverage and features bonus videos, quizzes, and sample files
The Six Sigma Handbook, Fourth Edition reveals how to realize significant gains in quality, productivity, and sales in any organization. This new edition offers vast improvements to examples and offers videos, sample data files for download, and online quizzes for all levels of Six Sigma certification. The content features further integration of Lean methods and examples, healthcare examples, risk management, and case studies of various deployment and analysis techniques.
- Includes two sample quizzes for Six Sigma certification, one for Green Belt candidates and one for Black Belt candidates
- Links to five videos that walk you through specific processes, such as Minitab functions, statistical process control, and how to read a Pareto chart
- Clearly defines the management responsibilities and actions necessary for successful deployment.
- Fully incorporates Lean, problem-solving, and statistical techniques within the Six Sigma methodology
作者簡介
Thomas Pyzdek (Tucson, AZ), a Six Sigma consultant with more than 40 years of experience, is a recipient of the American Society for Quality (ASQ) Edwards Medal and other awards.
Paul Keller (Tucson, AZ) is President and COO of Quality America, a Six Sigma Training company.
您曾經瀏覽過的商品
購物須知
外文書商品之書封，為出版社提供之樣本。實際出貨商品，以出版社所提供之現有版本為主。部份書籍，因出版社供應狀況特殊，匯率將依實際狀況做調整。
無庫存之商品，在您完成訂單程序之後，將以空運的方式為你下單調貨。為了縮短等待的時間，建議您將外文書與其他商品分開下單，以獲得最快的取貨速度，平均調貨時間為1~2個月。
為了保護您的權益，「三民網路書店」提供會員七日商品鑑賞期(收到商品為起始日)。
若要辦理退貨，請在商品鑑賞期內寄回，且商品必須是全新狀態與完整包裝(商品、附件、發票、隨貨贈品等)否則恕不接受退貨。