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Measuring Organizational Information Systems Success—New Technologies and Practices
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International contributors in information systems, business management, and marketing explain theory, practice, and applications in measuring the success of organizational information systems. Early chapters outline theories and models of information systems success and give examples such as a fuzzy approach for monitoring IT project success. Later sections shed light on information systems maintenance and development, enterprise resource planning (ERP) systems, websites and e-commerce systems, and applications. Specific subjects investigated include a steady-state framework for integrated business change and information systems development, specific factors in ERP success measurement in healthcare, children's satisfaction with company websites, and end-user participation in health IT development. The book will be of interest to IT managers and researchers. Belkhamza and Wafa teach at University Malaysia Sabah. Annotation c2012 Book News, Inc., Portland, OR (booknews.com)
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