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Emotional Intelligence in Health and Social Care—A Guide for Improving Human Relationships
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Hurley (nursing, Southern Cross U., Australia) and Linsley (nursing, U. of Lincoln, UK) bring together 11 chapters aimed at students and practitioners in medicine, nursing, social care, and the allied health professions on emotional intelligence and its application and need in health and social care. Contributors working in various areas of nursing, social care, and social work in the UK and Australia discuss understanding intelligence, emotional intelligence capabilities needed in caring for others, the skills of self-awareness and empathy, the therapeutic relationship, communication, leadership, using emotional intelligence to navigate a critical incident, and emotional vulnerabilities in patients. They also address emotional intelligence in learning and teaching, and educational approaches and activities to enhance it. Published by Radcliffe Publishing, UK, and distributed in the US by BookMasters. Annotation c2012 Book News, Inc., Portland, OR (booknews.com)
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