Leading the Global Workforce: Best Practices from Linkage, Inc.

Leading the Global Workforce provides a handy guide for international organizations that must achieve results in managing and sustaining a global workforce. The fourteen illustrative cases outlined address the major concerns—recruiting and developing global leaders, global organizational learning, cross-cultural communication, outsourcing line functions, and managing global careers and transitions—from sixty of the world’s best-practice global organizations. Each case shows how the organization advanced a global business strategy with a new initiative in the areas of global leadership development, cultural change, career transition, succession planning, change management, outsourcing, and global performance. In addition, Leading the Global Workforce also describes the overall strategy, planning, and implementation of the initiative; feedback from participants; and overall evaluation of results. Many of the cases contain competency models, practical tools, instruments, and materials that were most effective.

Phil Harkins is president, CEO, and chairman of the Board of Directors of Linkage, Inc.

David Giber is senior vice president at Linkage, Inc.

Mark R. Sobol is the founding principal of Leadership Strategies International, Inc.

Madeline Tarquinio is a research analyst for Linkage, Inc.

Louis Carter is the founding president of the Best Practices Institute.