餐飲管理英語(附MP3光盤)（簡體書）

《餐飲管理英語》講述了：眾所周知，我國高等教育的模式已經發生了巨大的變化，即從原先的強調培養研究型人才的精英化教育模式轉變為注重培養應用型人才的大眾化教育模式，而全國高等教育也已經開始進入提高質量和進行結構改革的新階段。目前，高等職業技術教育已快占據了中國高等教育的半壁江山。隨著高等職業技術學校數量的增加，高等教育本來已經面臨的劇烈競爭達到了白熱化的階段。

MODULE 1 Types of Restaurants
Part I Types of Restaurants According to Food-style
Part II Types of Restaurants According to Service-style
Part 111 Westem-style Restaurants and Chinese Restaurants
Part 1V Listen, Listen, and Listen

MODULE 2 Food Service Staffing
Part I The Basic Personnel Structure of a Restaurant
Part II Organization of the Service Staff and Their Work
Part 111 Guidelines for Service Staff
Part IV Listen, Listen, and Listen

MODULE 3 Reservation
Part I Some Essentials of Reservation Arrangement
Part II Guidelines for Taking Reservations
Part m cases of Taking Reservations
Part IV Listen, Listen, and Listen

MODULE 4 Setting Table
Part I Setting Tables Properly
Part I1 Folding Napkins and Laying a Tablecloth ...
Part I Table Setting for Chinese and Western Dinner,,
Part 1V Listen, Listen, and Listen

MODULE 5 Seating the Guest
Part I The Essentials of Seating
Part II Assigning Tables
Part 111 Showing Guests to the Table
Part IV Listen, Listen, and Listen

MODULE 6 Recommending Dishes
Part I Selling According to an Expressed Need
Part II Suggesting Alternative Menu Items
Part 111 Plus Selling
Part IV Switching Customers to Available Foods
Part V Listen, Listen, and Listen

MODULE 7 Taking Orders
Part I Menu Structure
Part II The Breakfast Menu
Part In Lunch and Dinner
Part IV Listen, Listen, and Listen

MODULE 8 Food Preparation
Part I Pre-cooking Working
Part II Methods of Cooking Foods
Part Listen, Listen, and Listen

MODULE 9 Beverage Service
Part I Alcoholic Beverage
Part II Wine and Food
Part HI Wines
Part IV Listen, Listen, and Listen

MODULE 10 Alternative Services
Part I Room Service
Part 1I Fast Foods
Part HI Take-away or Take-out Service
Part IV Buffet Service
Part V Listen, Listen, and Listen

MODULE 11 Serving a Banquet
Part I Banquet Service
Part II The Menu
Part HI Rules for Serving Banquets
Part 1V Listen, Listen, and Listen

MODULE 12 Healthy Eating
Part I Nutrition and Healthy Eating
Part II Eating Smart
Part IH Creative Eating
Part IV Listen, Listen, and Listen

MODULE 13 Sanitation and Safety
Part I A Welcoming Environment
Part I1 Food Poisoning and First Aid
Part 111 Personal Hygiene
Part 1V Listen, Listen, and Listen

MODULE 14 Handling Complaints
Part I The Guest Is Always Right
Part IX Dos and Donts of Handling Complaints
Part lU Cases of Handling Complaints
Part IV Listen, Listen, and Listen

Tapeseript
Reference Keys