SECRETS OF WORD-OF MOUTH MARKETING 2E
- ISBN13:9780814416686
- 出版社:Mcgraw-Hill; Inc.
- 作者:SILVERMAN
- 裝訂:平裝
- 規格:23.5cm*15.9cm*2.5cm (高/寬/厚)
- 版次:2
- 出版日:2011/02/01
商品簡介
"A fabulous road map to highly effective, very inexpensive marketing."--- Alan Weiss, Ph.D., author, The Ultimate Consultant
Nothing moves sales more powerfully than word of mouth. This seemingly mysterious, unstoppable force doesn't merely happen by chance, though---and the good news is that you can systematically create a smart, effective word-of-mouth campaign without the gigantic budgets associated with traditional, "old school" marketing efforts---if you know the "Secrets."
But a lot has changed since the first edition of The Secrets of Word-of-Mouth Marketing introduced the world to the groundbreaking marketing strategy that would come to be looked on as simple common sense. In the world of Web 2.0, social networking, blogs, YouTube, review sites, and more, the only way you can stay ahead of the curve---and prevent overload---is to uncover and understand the secrets behind what makes WOM work.
With step-by-step guidance for constructing a word-of-mouth marketing campaign, as well as enlightening case studies and examples, the extensively updated second edition of The Secrets of Word-of-Mouth Marketing shows you how to manage the "New Marketing" methods and connect with increasingly wary Web-savvy customers.
You'll learn how to construct the message, choose the right delivery method, and harness the power of influencers and peers. You'll discover how to multiply your sales explosively by crafting different messages to target early, middle, and late-stage adopters; shorten the customer's decision-making cycle; and design a WOM-worthy story that will spark the kind of conversation that will catch fire.
No one denies it anymore: The most powerful force in the marketplace is word of mouth. And this influential guide, now brought fully up-to-date, shows you how to unleash the true power of WOM and push your sales into the stratosphere.
作者簡介
GEORGE SILVERMAN, an acknowledged expert in word-of-mouth marketing, has been designing successful campaigns since 1971. He is founder and CEO of Market Navigation, Inc., a consulting firm specializing in simplifying customers’ decision steps through word of mouth.
主題書展
更多主題書展
更多書展本週66折
您曾經瀏覽過的商品
購物須知
外文書商品之書封,為出版社提供之樣本。實際出貨商品,以出版社所提供之現有版本為主。部份書籍,因出版社供應狀況特殊,匯率將依實際狀況做調整。
無庫存之商品,在您完成訂單程序之後,將以空運的方式為你下單調貨。為了縮短等待的時間,建議您將外文書與其他商品分開下單,以獲得最快的取貨速度,平均調貨時間為1~2個月。
為了保護您的權益,「三民網路書店」提供會員七日商品鑑賞期(收到商品為起始日)。
若要辦理退貨,請在商品鑑賞期內寄回,且商品必須是全新狀態與完整包裝(商品、附件、發票、隨貨贈品等)否則恕不接受退貨。