The business, commercial and public-sector world has changed dramatically since John Oakland wrote the first edition of Statistical Process Control – a practical guide in the mid-eighties. Then people
The business, commercial and public-sector world has changed dramatically since John Oakland wrote the first edition of Statistical Process Control – a practical guide in the mid-eighties. Then people
The notion of "Quality" in business performance has exploded since the publication of the first edition of this classic text in 1988. Today there is a plethora of performance improvement frameworks in
The notion of "Quality" in business performance has exploded since the publication of the first edition of this classic text in 1988. Today there is a plethora of performance improvement frameworks in
