A dog is a dog and a cat is a cat And most of the time it's as simple as that. . . . Or is it? What's a dog to do when he falls in love with the cat next door? Bark? Chase his tail? Dig up a "brass bo
At the heart of dealing with difficult people is handling their--and your own--emotions. How do you stay calm in a tough conversation? How do you stay unruffled in the face of passive-aggressive comme