THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME Conflict in the workplace is inevitable. When you have the right words and phrases at your command, you can quickly resolve any disagreement—and p
Organizational and individual change are constant—it’s not a race to the finish line. Rapid Retooling shows readers how to constantly and rapidly adapt—or “retool”—themselves, their employees, and the
THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME Employees respond to organizational change with worry, fear, and sometimes even panic. Your job is to keep them motivated and focused—so you must