Difficult People: Working Effectively with Prickly Bosses, Coworkers, and Clients
- 系列名：Best Practices
- ISBN13：9780061145599
- 出版社：HarperCollins US
- 作者：John Hoover
- 裝訂：平裝
- 規格：20.3cm*10.2cm*1.3cm (高/寬/厚)
- 出版日：2007/04/01
商品簡介
Every office has someone who's no fun to be around. But getting along with that person—and managing them effectively—can make both your jobs easier. Difficult People, a comprehensive and essential resource for any manager on the run, shows you how.
Learn to:
- Recognize why and when people act out
- Identify different types of difficult people
- Cope with difficult behavior
- Get the most out of trouble employees
- Nurture a harmonious work environment
The Collins Best Practices guides offer new and seasoned managers the essential information they need to achieve more, both personally and professionally. Designed to provide tried-and-true advice from the world's most influential business minds, they feature practical strategies and tips to help you get ahead.
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