In Marx at the Arcade, acclaimed researcher Jamie Woodcock delves into the hidden abode of the gaming industry. In an account that will appeal to hardcore gamers, digital skeptics, and the joystick-cu
Call centers have become a near-ubiquitous site of employment in our late capitalist world, with over a million people working there in the United Kingdom alone. The call center has become synonymous
Praise for Working the Phones:“A sharp reminder of the difficulties faced by call-center workers.” —The Financial Times“Jamie Woodcock shows us what call-centers can tell us about bleakness and resist