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本書含括社會新鮮人所有必學、必備的國際職場英語口說能力和職場禮儀，依照專業英語加上教學原理，由下而上、由淺入深引導教學。本書編排精美、節奏明快並附有許多口說演練的寫作練習空間，以及多媒體影音學習資源，協助教師善用科學科技和網路資源，讓學生在課堂中體驗活潑有趣的商業英語教學。
目次
Unit 1 Socializing in English
Chapter 01 Greeting New Business Partners
Chapter 02 Introducing Yourself and Colleagues
Chapter 03 Socializing with New Business Partners Review I
Unit 2 Telephoning in English
Chapter 04 Making Telephone Calls
Chapter 05 Making Requests
Chapter 06 Dealing with Complaints Review II
Unit 3 Making Presentations in English
Chapter 07 Structuring a Presentation
Chapter 08 Making an Effective Presentation
Chapter 09 Concluding a Presentation Review III
Unit 4 Conducting Meetings in English
Chapter 10 Conducting a Meeting
Chapter 11 Participating in a Meeting
Chapter 12 Agreeing and Disagreeing Review IV
Chapter 01 Greeting New Business Partners
Chapter 02 Introducing Yourself and Colleagues
Chapter 03 Socializing with New Business Partners Review I
Unit 2 Telephoning in English
Chapter 04 Making Telephone Calls
Chapter 05 Making Requests
Chapter 06 Dealing with Complaints Review II
Unit 3 Making Presentations in English
Chapter 07 Structuring a Presentation
Chapter 08 Making an Effective Presentation
Chapter 09 Concluding a Presentation Review III
Unit 4 Conducting Meetings in English
Chapter 10 Conducting a Meeting
Chapter 11 Participating in a Meeting
Chapter 12 Agreeing and Disagreeing Review IV
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