滿額折
國際郵輪服務英語（簡體書）
- ISBN13：9787503250682
- 出版社：中國旅遊出版社
- 作者：“上海國際郵輪旅遊人才培訓基地”教材委員會 編著
- 裝訂／頁數：平裝／247頁
- 規格：23.5cm*16.8cm (高/寬)
- 版次：1
- 出版日：2014/10/29
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商品簡介
劉趙平主編的《國際郵輪服務英語》是由“上海國際郵輪旅游人才培訓基地”負責組織、邀請來自香港、上海等地高校教師以及郵輪專家具體執筆，主要目的是基于國際郵輪船上酒店部各一線服務崗位職責、崗位技能以及所應達到的英語語言水平要求，全方位培養能夠順利通過國際郵輪公司招聘面試，并符合郵輪公司需求的中國籍員工。本書主要包括郵輪前廳部服務英語、郵輪導游部服務英語、郵輪客房部服務英語、郵輪餐飲部服務英語、郵輪娛樂部服務英語以及郵輪廚房用語等內容。
目次
前言
Chapter 1 Front Office Department
Unit 1 Providing Information for Passengers
Unit 2 Paying for Purchases Made on Board
Unit 3 Dealing with Passenger Complaints
Unit 4 Embarkation and Disembarkation
Unit 5 Lost and Found
Unit 6 Bill Settlement
Chapter 2 Tour Department
Chapter 3 Housekeeping Department
Unit 1 Housekeeping Operations
Unit 2 Make-up Rooms
Unit 3 Turn-down Service
Unit 4 Collecting Laundry
Unit 5 Returning the Clothes 前言
Chapter 1 Front Office Department
Unit 1 Providing Information for Passengers
Unit 2 Paying for Purchases Made on Board
Unit 3 Dealing with Passenger Complaints
Unit 4 Embarkation and Disembarkation
Unit 5 Lost and Found
Unit 6 Bill Settlement
Chapter 2 Tour Department
Chapter 3 Housekeeping Department
Unit 1 Housekeeping Operations
Unit 2 Make-up Rooms
Unit 3 Turn-down Service
Unit 4 Collecting Laundry
Unit 5 Returning the Clothes
Unit 6 Locations on Board
Chapter 4 Food and Beverage Department
Unit 1 Restaurant Service
Unit 2 Bar Service
Unit 3 Room Service
Chapter 5 Entertainment Department
Unit 1 Show Time
Unit 2 Shopping and Photographing
Chapter 6 Galley Department
Unit 1 Cooking Methods
Unit 2 Galley Tools and Equipment
Unit 3 Vegetables
Unit 4 Fruits
Unit 5 Meat
Unit 6 Galley Daily Conversation
Appendix ：郵輪旅游常用詞匯表
聽力原文和習題答案
后記：我和郵輪旅游
Chapter 1 Front Office Department
Unit 1 Providing Information for Passengers
Unit 2 Paying for Purchases Made on Board
Unit 3 Dealing with Passenger Complaints
Unit 4 Embarkation and Disembarkation
Unit 5 Lost and Found
Unit 6 Bill Settlement
Chapter 2 Tour Department
Chapter 3 Housekeeping Department
Unit 1 Housekeeping Operations
Unit 2 Make-up Rooms
Unit 3 Turn-down Service
Unit 4 Collecting Laundry
Unit 5 Returning the Clothes 前言
Chapter 1 Front Office Department
Unit 1 Providing Information for Passengers
Unit 2 Paying for Purchases Made on Board
Unit 3 Dealing with Passenger Complaints
Unit 4 Embarkation and Disembarkation
Unit 5 Lost and Found
Unit 6 Bill Settlement
Chapter 2 Tour Department
Chapter 3 Housekeeping Department
Unit 1 Housekeeping Operations
Unit 2 Make-up Rooms
Unit 3 Turn-down Service
Unit 4 Collecting Laundry
Unit 5 Returning the Clothes
Unit 6 Locations on Board
Chapter 4 Food and Beverage Department
Unit 1 Restaurant Service
Unit 2 Bar Service
Unit 3 Room Service
Chapter 5 Entertainment Department
Unit 1 Show Time
Unit 2 Shopping and Photographing
Chapter 6 Galley Department
Unit 1 Cooking Methods
Unit 2 Galley Tools and Equipment
Unit 3 Vegetables
Unit 4 Fruits
Unit 5 Meat
Unit 6 Galley Daily Conversation
Appendix ：郵輪旅游常用詞匯表
聽力原文和習題答案
后記：我和郵輪旅游
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