贏在職場：商務會議與電話英語口語(含光盤)（簡體書）

李麗等主編的《商務會議與電話英語口語》分為兩部分：商務會議英語口語和商務電話英語口語。
商務會議英語口語部分基本按照會議的流程，圍繞38個話題給出了一些相關表達的句子，這些句子按入門級和提高級進行了劃分，以方便讀者循序漸進地學習。每個話題給出若干情景對話，讀者可以模仿練習，以達到活學活用的目的。
商務電話英語口語部分被細分為42個話題，涵蓋商務電話業務的方方面面。同樣給出了相關表達的句子與情景對話。另外《商務會議與電話英語口語》的注釋除了對詞的意義進行解釋外，對一些涉及文化層面的應注意事項也做了解釋。

Chapter 1 商務會議英語口語
1.會前寒暄 Small talks before a meeting
2.安排會議 Setting up a Meeting
3.會前準備 Preparations for a Meeting
4.開會人數 Number of Attendees
5.開會要求 Meeting Requirements
6.通知開會 Notifying a Meeting
7.宣布開會 Opening Address
8.歡迎致辭 Opening Greetings
9.歡迎和介紹出席人員 Greeting and Introducing
10.主持詞 Host Address
11.宣布會議主要議題 Announcing Objectives
12.布置任務 Task Assignment
13.議程安排 Agendas
14.會議紀要 Minutes
15.轉向下一個議題 Moving Forward
16.控制會議時間 Keeping the Meeting on Time
17.圍繞主題 Keeping to the Point
18.討論 Discussion
19.繼續討論 Moving On
20.討論職務任免 Discussing for Appointment and Removes
21.討論項目進展狀況 Discussing project update
22.打斷 Interrupting
23.邀請發言 Invitation to Speak
24.陳述 Presentation
25.陳述中的過渡Making Transitions in the body of the Presentation
26.結束發言 Concluding the Presentation
27.問與答 Questions & Answers
28.整頓會場秩序 Keeping Order
29.評論發言 Commenting on Remarks
30.動議和附議 Motions & Seconds
31.投票表決 Voting
32.投票結果 Result of Voting
33.總結性發言 Recapping the Meeting
34.會間休息 Taking a Break
35.結束會議 Coming to a Conclusion
36.祝酒詞 Toast
37.電話會議與視頻會議 Teleconferencing& Video conferencing
38.致謝 Express one’s Thanks
Chapter 2 商務電話英語口語
1.致電找人 Getting Someone over the Phone
2.被致電人本人接聽Speaking to the Person Intended to Reach
3.是否方便接聽A Good Time to Call?
4.暫時不便接聽 Not a Good Time to Call
5.致電時間不妥時 Improper Calling Time
6.請接線員轉接 Speaking to Operator
7.請他人轉接 Transferring a Call
8.被致電人無法接聽 Unable to Reach
9.應對被致電人無法接聽Responding to Above Situation
10.電話留言 Leaving or Taking a Message
11.說明打電話原因 Explaining the Reason for Calling
12.電話故障 There is a fault with the line.
13.打錯電話 Dialing the Wrong Number
14.電話要求約見Proposing an Appointment over the Phone
15.電話商討約見時間Making an Appointment over the Phone
16.電話更改約定 Rescheduling over the Phone
17.電話取消約見Canceling an Appointment over the Phone
18.電話報喜 Good News over the Phone
19.電話報憂 Bad News over the Phone
20.電話道歉 Apologizing over the Phone
21.電話道賀 Congratulating over the Phone
22.電話表揚 Complimenting over the Phone
23.電話致謝 Appreciating over the Phone
24.電話訂票 Booking a Ticket over the Phone
25.電話訂餐 Reserving a Table over the Phone
26.電話訂房 Reserving a Room over the Phone
27.電話邀請 Inviting over the Phone
28.電話諮詢 Obtaining Information over the Phone
29.電話投訴 Complaining over the Phone
30.請求重復和慢點說Requiring for Repeating and slowing down
31.語音留言 Leaving a Voicemail Message
32.回電 Calling Back
33.電話問路 Asking for Directions over the Phone
34.電話求租 Renting over the Phone
35.電話購物 Making a Purchase over the Phone
36.電話討價還價 .Bargaining over the Phone
37.電話請假 Requesting for absence over the Phone
38.電話求助 Asking for help over the Phone
39.電話推銷 Promoting over the phone
40.電話求職 Applying for a job over the Phone
41.電話面試 Interviewing over the Phone
42.結束電話 Finishing a Call
Appendix
附錄一 與商務會議有關的術語
附錄二 與電話有關的術語
參考文獻