相關商品
商品簡介
目次
商品簡介
《郵政英語》內容涉及郵政行業各業務板塊，如：郵務類業務、速遞物流業務、金融保險業務、集郵業務等。具體內容包括郵政歷史、萬國郵聯、普遍服務、郵局、投遞員、客戶服務、集郵、直復營銷、速遞、物流、郵政技術與設備、郵政金融保險、社會責任和郵政可持續發展等方面的相關知識。
本教材編寫隊伍深入企業一線學習調研，長期為郵政企業進行郵政英語培訓，開展多項教育和郵政課題研究，并且參與了郵政職業技能鑑定培訓教材的編寫和中國郵政網絡培訓學院的建設。本教材是編寫組各位成員多年教學和企業實踐經驗的結晶。
本教材編寫隊伍深入企業一線學習調研，長期為郵政企業進行郵政英語培訓，開展多項教育和郵政課題研究，并且參與了郵政職業技能鑑定培訓教材的編寫和中國郵政網絡培訓學院的建設。本教材是編寫組各位成員多年教學和企業實踐經驗的結晶。
目次
Unit 1 The Post
Reading 1 History of the Post
Reading 2 Universal Postal Union
Unit 3 Post 0ffice
Reading 1 Post Office of the Royal Mail
Reading 2 Being Your Own Postman
Unit 3 Mail Carrier
Reading 1 Delivering the Mail
Reading 2 Proud to Serve
Unit 4 Customer Service
Reading 1 How to Treat Your Customers?
Reading 2 Dealing with Difficult Customers
Unit 5 Philately
Reading 1 Such a Simple Idea-The Story of the Postage Stamp
Reading 2 The Philatelists Passion
Unit 6 Direct Marketing
Reading 1 Mailshots
Reading 2 A Piece that Pops
Unit 7 EMS and Logistics
Reading 1 TNT Express
Reading 2 UPS Supply Chain Solutions
Unit 8 Postal Technology and Equipment
Reading 1 Sorting the Mail
Reading 2 The Challenge of Emerging Technologies
Unit 9 Postal Finance and Insurance
Reading 1 Japan Post Bank
Reading 2 How Does Insurance Work?
Unit 10 Social Responsibility
Reading 1 Leaving a Green Footprint
Reading 2 Taking Responsibility
Reading 1 History of the Post
Reading 2 Universal Postal Union
Unit 3 Post 0ffice
Reading 1 Post Office of the Royal Mail
Reading 2 Being Your Own Postman
Unit 3 Mail Carrier
Reading 1 Delivering the Mail
Reading 2 Proud to Serve
Unit 4 Customer Service
Reading 1 How to Treat Your Customers?
Reading 2 Dealing with Difficult Customers
Unit 5 Philately
Reading 1 Such a Simple Idea-The Story of the Postage Stamp
Reading 2 The Philatelists Passion
Unit 6 Direct Marketing
Reading 1 Mailshots
Reading 2 A Piece that Pops
Unit 7 EMS and Logistics
Reading 1 TNT Express
Reading 2 UPS Supply Chain Solutions
Unit 8 Postal Technology and Equipment
Reading 1 Sorting the Mail
Reading 2 The Challenge of Emerging Technologies
Unit 9 Postal Finance and Insurance
Reading 1 Japan Post Bank
Reading 2 How Does Insurance Work?
Unit 10 Social Responsibility
Reading 1 Leaving a Green Footprint
Reading 2 Taking Responsibility
您曾經瀏覽過的商品
購物須知
大陸出版品因裝訂品質及貨運條件與台灣出版品落差甚大，除封面破損、內頁脫落等較嚴重的狀態，其餘商品將正常出貨。
特別提醒：部分書籍附贈之內容(如音頻mp3或影片dvd等)已無實體光碟提供，需以QR CODE 連結至當地網站註冊“並通過驗證程序”，方可下載使用。
無現貨庫存之簡體書，將向海外調貨：
海外有庫存之書籍，等候約45個工作天;
海外無庫存之書籍，平均作業時間約60個工作天，然不保證確定可調到貨，尚請見諒。
為了保護您的權益，「三民網路書店」提供會員七日商品鑑賞期(收到商品為起始日)。
若要辦理退貨，請在商品鑑賞期內寄回，且商品必須是全新狀態與完整包裝(商品、附件、發票、隨貨贈品等)否則恕不接受退貨。