The book explores how enterprise technologies have evolved from being tactical automation and productivity improvement solutions, to become a critical part of creating competitive and strategic organi
The issue presents a selection of approaches to the cognitive neuroscience of semantic processing. The term ‘semantics’ covers a range of approaches: perception-based conceptual structures, the impact
The answer is root cause analysis, a process that allows you to find the cause of single events/problems in the workplace. The Root Cause Analysis Handbook presents a walkthrough example that illustra
This book develops an intellectual framework for analyzing ethical dilemmas that is both grounded in theory and versatile enough to deal rigorously with real-world issues. It sees ethics as a necessar
Professional Supervision is a core component of maintaining accreditation for many professions particularly in the community and human services sector. Clinical professions such as Social Workers, Occ
Many chemists – especially those most brilliant in their field – fail to appreciate the power of planned experimentation. They dislike the mathematical aspects of statistical analysis. In addition, th
This book describes what could be termed n 'engineering development secret' -- the creation and application of visible knowledge to propel effective product development. Visible knowledge is a tool ne
Based on the IOM's estimate of 44,000 deaths annually, medical errors rank as the eighth leading cause of death in the U.S. Clearly medical errors are an epidemic that needs to be contained. Despite t
Project Management for Performance Improvement Teams (or, PM4PITs, for short) provides practical guidance based on innovative concepts for project teams – especially performance improvement teams (PIT
This book focuses on government systems and how they can be improved to bring about high levels of customer satisfaction and lower the cost of government. The text is based on the author’s work with t
The CMIO Survival Guide is the handbook for the new Chief Medical Information Officer, as well as for those recruiting or planning to recruit a CMIO. This quick reference is organized by real-world to
This book introduces a concept call the Lean Practitioner. Unlike Six Sigma, there have not been great strides in standardizing Lean Practices. While there are Lean Certification programs, most compan
With the use of electronic health records (EHR) transforming the healthcare industry, the use of information technology in the maintenance of personal health records poses a range of issues and opport
Workshop leaders play a central role in your company's efforts to implement TPM. Once your workers have been divided into small groups to learn the fundamentals of TPM, it is the group leader who spea
Workplace Clinics and Employer Managed Healthcare: A Catalyst for Cost Savings and Improved Productivity is not another diatribe on the national healthcare problem. Instead, it is a book about what is