Long before reinventing government came into vogue, the Urban Institute pioneered methods for government and human services agencies to measure the performance of their programs. This comprehensive gu
Presents a method for measuring the performance of public agencies against similar agencies. The guide explains how to determine the scope of a comparative performance measurement effort, how to sele
The book is designed to enable students of public policy, policymakers and mangers to obtain useful information and conduct successful systematic evaluations, even under tight resource constraints. T
