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More and more scholars and managers have been paying attention to job stress.
The physical and emotional health problems of employees caused by job stress can
bring huge economic losses to the companies and even to society. Under China’s
rapid economic growth, finance organizations, especially banking, have the mission
to strengthen their economic power. Competitive pressures are aggravating and
uncertainties are increasing among the state-owned banks of China.
In this research, we explore the two dimensions of job stress and investigate the
relationship between job stress and productivity among China’s banking industry
employees. Guanxi-oriented attitude, an important part of Chinese culture, will be
considered in the model as a moderating factor. The first objective of this research is
to develop job challenge and hindrance stress measurements among China’s banking
industry employees. The second objective of this research is to examine the relationships
among challenge stress, hindrance stress and job satisfaction, turnover intention, and job
performance. The last objective of this research is to examine the moderating effect of
guanxi-oriented attitude between two dimensions of job stress and job satisfaction.
The physical and emotional health problems of employees caused by job stress can
bring huge economic losses to the companies and even to society. Under China’s
rapid economic growth, finance organizations, especially banking, have the mission
to strengthen their economic power. Competitive pressures are aggravating and
uncertainties are increasing among the state-owned banks of China.
In this research, we explore the two dimensions of job stress and investigate the
relationship between job stress and productivity among China’s banking industry
employees. Guanxi-oriented attitude, an important part of Chinese culture, will be
considered in the model as a moderating factor. The first objective of this research is
to develop job challenge and hindrance stress measurements among China’s banking
industry employees. The second objective of this research is to examine the relationships
among challenge stress, hindrance stress and job satisfaction, turnover intention, and job
performance. The last objective of this research is to examine the moderating effect of
guanxi-oriented attitude between two dimensions of job stress and job satisfaction.
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