商品簡介
Business analysis (BA) is the practice of enabling change in an organizational context, by defining needs and recommending solutions that deliver value to stakeholders. BA involves: helping different parts of an organization understand each other; deciding on the right project for a company; defining what is to be delivered; and managing the project.
Business Analysis & Leadership goes beyond standard textbooks full of techniques, by demonstrating how to lead and gain credibility throughout the organization. It offers advice on the very tricky role of working with people from the shop floor to board directors and provides the confidence to challenge the easy way forward and point out what will really work in practice.
This book consists of contributions from leaders in the international business analysis field who focus on their specialist topics, while blending in the common themes and threads running throughout the book. With case studies and practical adviceBusiness Analysis and Leadership shows business analysts how to become outstanding catalysts for change.
作者簡介
Penny Pullan is Director of Making Projects Work. Her clients include Rolls Royce, UK Government, Skandia, PWC, Novo Nordisk, AstraZeneca, Abbott Laboratories, Cummins, Capital One, National Grid, Open University, CAFOD, Save the Children and Christian Aid. In addition, she is Senior Instructor in Business Analysis for ESI, a leading training organization.
James Archer is a practicing Business Analyst. He was the UK Business Analyst of the Year in 2009, and he is currently leading work to re-design services and processes across three London boroughs.
Contributors:
David Baskerville, ?Lead Business Analyst, Barclays Bank Plc
Dav Bisessar, Global Business Services, IBM
Kevin Brennan, CBAP, PMP, Chief Business Analyst and Executive VP, International Institute of Business Analysis
Michael Brown, Business Skills Trainer, Michael Brown Training
Sarah Coleman, International Management Consultant, Business Evolution
Joseph da Silva, Head of Service Design, British Gas
Nick De Voil, Management Consultant and Managing Director, De Voil Consulting
Simon Edwards, Business Analyst, Project and Program Manager
Tamsin Fulton, Service Design Consultant, PPL Consulting
Allan Kelly, Software Development, Business Strategy and Agile Practices Trainer and Consultant, Software Strategy
Andrew Kendall, Customer Central Manager, Sydney Trains
Emma Langman, Progression Partnership Ltd.
Jake Markham, Credit Suisse
Chris Matts, Risk management and Trading Systems Consultant
Roger Mawle, Head of Business Analysis, ITV
Kent J McDonald, Business Analysis Trainer, B2T Training
Ruth Murray-Webster, Organizational Change Consultant and Managing Partner of Lucidus Consulting Ltd.
John Niland, Conference Speaker and Coach, VCO Global
Vanessa Randle, Graphic Recorder, thinkingvisually Ltd.
Adrian Reed, Principal Consultant and Director, Blackmetric Business Solutions
James Robertson, Consultant, Atlantic Systems Guild
Suzanne Robertson, Principal and Founder, Atlantic Systems Guild
Melanie Rose, Business Analyst Team Lead, Totaljobs Group (TJG)
Kate Stuart-Cox, Founding Partner, Perspectiv
Corrine Thomas, Lead Business Analysis Capability Manager, Virgin Media
Andy Wilkins, Founding Partner, Perspectiv
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