As a manager, you aren’t truly successful unless your employees are as well. Helping them establish compelling, actionable performance goals is the first and most important step, and 2600 Phrases for
Tells how to find prospective customers, make effective use of the telephone, identify those in authority, deal with receptionists, and evaluate one's performance
A guide to writing clear policy and procedure documents for company administrators. Includes discussions of the planning, analysis, and research necessary to writing effective policy; legal violations
A guide to the circuitous world of indirect marketing channels. Discusses issues of antitrust legalities, channel power and conflict, selection criteria, distributor enticements, market coverage strat
Mina, a board effectiveness consultant and expert on conflict resolution, offers solutions for dozens of problem situations that can prevent boards from making good decisions for their organizations,
Covers the supervisor's role, the transition from worker, teamwork, employee selection, communication, leadership, discipline, performance appraisals, employee counseling, and time management
By now, many leaders have realized that when it comes to business, nice guys often finish first. Old-fashioned images of corporate callousness and greed have been replaced by a gentler, more human con
Leaky faucets and cracked pavement aren't the only demands on a facility manager's time and energy. These days, they also need top-notch financial skills--to sell their department to senior management
Exploring dominant personality traits and encouraging parents to understand their own goals and desires, the authors teach parents the art of becoming better problem solvers and advocates for their ch
Author Weasel, scientist and educator (biology, Portland State U.) cuts through the hype regarding genetically modified food and related ethical and political issues. The author notes that 80 percent
Whiteman works as career columnist for Federal Times and also writes for the National Science Foundation and The Washington Post. Here she advises readers on ways to find federal job openings; offers
Presents the life and career of the Arizona sheriff known for his unorthodox methods and toughness on crime, discussing his creation of the Tent City Jail and describing his views on such issues as il