Negotiation practitioner and expert Gerzon finds that opportunities for mediation abound in business, education and government largely because those in charge simply are not listening to stakeholders,
Our country's motto is “E Pluribus Unam—“out of many, one”—but you'd never know it now, says activist Mark Gerzon. The United States seems hopelessly divided. In the past, Americans could disagree wit
Based on interviews with a wide variety of men and women and research on the literature of adult development, Mark Gerzon answers the question, "Is it possible that human beings experience a profound
In this visionary book authors Marina Piscolish, John Stephens Frank Dukes present their challenging, innovative, and principled apporoach to problem solving within groups. Reaching for Higher Ground
At the heart of dealing with difficult people is handling their--and your own--emotions. How do you stay calm in a tough conversation? How do you stay unruffled in the face of passive-aggressive comme
