Sales Eq: How Ultra-High Performers Leverage Sales-Specific Emotional Intelligence To Close The Complex Deal
- ISBN13：9781119312574
- 出版社：John Wiley & Sons Inc
- 作者：Blount
- 裝訂／頁數：精裝／320頁
- 規格：24.8cm*14.6cm*2.5cm (高/寬/厚)
- 出版日：2017/03/09
商品簡介
Sales EQ arms salespeople and sales leaders with the tools to identify their most important emotional intelligence developmental and learning needs and strategies for developing their Sales EQ. Readers learn how to leverage Sales EQ to improve the buying experience and close more deals faster and gain easy to understand and deploy frameworks for human to human interaction developed around the 5 Most Important Questions in Sales:
- Do I like you?
- Do you listen to me?
- Do you make me feel important?
- Do you get me and my problems?
- Do I trust and believe you?
In every interaction with a salesperson and throughout the sales process buyers are asking these five questions of salespeople. When salespeople answer the five questions in the affirmative, it becomes almost impossible for the buyer to say no.
作者簡介
JEB BLOUNT is CEO of Sales Gravy, Inc. He advises many of the world's leading organizations and their executives on the impact of emotional intelligence and interpersonal skills on customer experience, strategic account management, sales, and developing high-performing sales teams. He is the author of eight books, including Fanatical Prospecting, People Love You, People Follow You, and People Buy You.
您曾經瀏覽過的商品
購物須知
外文書商品之書封，為出版社提供之樣本。實際出貨商品，以出版社所提供之現有版本為主。部份書籍，因出版社供應狀況特殊，匯率將依實際狀況做調整。
無庫存之商品，在您完成訂單程序之後，將以空運的方式為你下單調貨。為了縮短等待的時間，建議您將外文書與其他商品分開下單，以獲得最快的取貨速度，平均調貨時間為1~2個月。
為了保護您的權益，「三民網路書店」提供會員七日商品鑑賞期(收到商品為起始日)。
若要辦理退貨，請在商品鑑賞期內寄回，且商品必須是全新狀態與完整包裝(商品、附件、發票、隨貨贈品等)否則恕不接受退貨。