The McKinsey Engagement ─ A Powerful Toolkit for More Efficient & Effective Team Problem Solving

The third volume in the internationally bestselling McKinsey Trilogy, The McKinsey Engagement is an action guide to realizing the consistently high level of business solutions achieved by the experts at the world’s most respected consulting firms.

Former consultant Dr. Paul Friga distills the guiding principles first presented in the bestselling The McKinsey Way and the tested-in-the-trenches methodologies outlined in The McKinsey Mind, and combines them with many of the principles and procedures implemented by the military and other organizations. The result is nothing less than the business equivalent of a Special Forces Field Manual.

True to its stated goal of arming consultants and corporate problem solvers with a blueprint for achieving consistently phenomenal results, The McKinsey Engagement is short on theory and long on action. Each chapter focuses on one element in the celebrated TEAM FOCUS problem-solving model and features a concise discussion of a key concept or principle, followed by:

• Clear rules of engagement
• A set of operating tactics
• Sophisticated problem solving tools
• Easy-to-follow action steps
• Exercises, checklists, and training tips
• War stories and best practices case studies

A toolkit for bringing clarity, discipline, and purpose to all your problem-solving and change management initiatives, The McKinsey Engagement is an indispensable guide for consultants, as well as for executives, managers, students, and corporate trainers.

Paul N. Friga, Ph.D., worked with McKinsey &
Co. at its Pittsburgh office as an associate consultant.
He holds an MBA and a Ph.D. in strategy
from the Kenan-Flagler Business School at the
University of North Carolina and has conducted
numerous consulting projects throughout his career
and continues to work with Fortune 500 companies
throughout the world. He has also worked
for PricewaterhouseCoopers as a management
consultant and continues to research the consulting
industry. Dr. Friga is an associate professor at the
Kenan-Flagler Business School, where he teaches
courses in management consulting and strategy.
He also serves as the director of the consulting
concentrations.

PART1 TEAM
CHAPTER1　TALK
CHAPTER2　EVALUATE
CHAPTER3　ASSIST
CHAPTER4　MOTIVATE
PART2 FOCUS
CHAPTER5　FRAME
CHAPTER6　ORGANIZE
CHAPTER7　COLLECT
CHAPTER8　UNDERSTAND
CHAPTER9　SYNHESIZE